Call us : +61 485 932 991

Welcome To Syms Shipping Containers

Frequently Asked Questions!

Frequently Asked Questions

General Questions

1. What types of shipping containers do you sell?
We offer new (one-trip), used, refurbished, and modified shipping containers, including general purpose, high cube, refrigerated, open-top, and side-opening units.

2. Do you sell containers Australia-wide?
Yes! We provide fast and reliable delivery to all parts of Australia, including regional and remote areas.

3. Can I inspect the container before buying?
Absolutely. If you’re nearby, you’re welcome to visit our depot. If not, we provide detailed photos and condition reports on request.

4. Do I need council approval to place a container on my property?
It depends on your local council. Some areas require approval, especially for long-term use. We recommend checking with your local council.

5. How long do shipping containers last?
With proper maintenance, containers can last 20+ years. New containers have the longest lifespan, but even used containers can serve for many years.


Container Types & Features

6. What is the difference between a general purpose and a high cube container?
High cube containers are 30cm taller than standard containers, offering extra headroom and volume.

7. What’s a refrigerated container (reefer)?
Reefers are temperature-controlled containers ideal for storing food, medicine, or other sensitive goods.

8. Can containers be modified?
Yes! We offer custom modifications including doors, windows, insulation, ventilation, electricals, and more.

9. Are your containers wind and water-tight?
Yes, unless otherwise stated. All our WWT, CW, and new containers are wind and water-tight to protect contents from weather and pests.

10. Do your containers come with locks?
Containers typically include standard locking gear. We also offer lockboxes and high-security lock options for added protection.


Sizes & Specifications

11. What sizes are available?
We stock 10ft, 20ft, and 40ft containers with both standard and high cube options.

12. How much can a container hold?
A 20ft container holds ~33 cubic metres; a 40ft holds ~67 cubic metres. Payload depends on the container grade and intended use.

13. How much does a shipping container weigh?

  • 20ft: ~2,200 kg

  • 40ft: ~3,800 kg
    Weights may vary slightly depending on container type and age.

14. Can a container be placed on any surface?
We recommend placing containers on flat, level ground preferably on concrete, timber beams, or compact gravel to avoid rust and ensure stability.

15. Are containers insulated?
Standard containers are not insulated. We can add insulation upon request for temperature-sensitive storage or conversions.


Buying & Delivery

16. How do I order a container?
You can call us, fill out our online quote form, or send an inquiry via email. We’ll guide you through the entire process.

17. How quickly can I get my container delivered?
Delivery usually takes 5-7 business days depending on your location and container availability.

18. How much does delivery cost?
Delivery fees vary based on distance, access, and container size. Contact us for a free delivery quote.

19. What kind of truck delivers my container?
We use tilt-tray trucks, Hiab (crane) trucks, or side-loaders depending on your site access and container size.

20. Do I need to be on-site for delivery?
Yes, we recommend someone be present to guide placement and ensure safe delivery, especially for difficult sites.


Payment & Warranty

21. What payment methods do you accept?
We accept bank transfer, credit/debit cards, and other secure payment methods.

22. Is there a warranty on your containers?
Yes. All new containers come with a manufacturer’s warranty, and used containers are quality-checked and sold with a structural guarantee.

23. Can I return or exchange my container?
We accept returns in certain situations. Please review our Return & Refund Policy or contact us for details.

24. How do I get a quote?
Click “Contact Us” on our website, give us a call, or email us your container needs — we’ll respond quickly with transparent pricing.

Secure Shipping & Delivery

On all orders

Easy 30 days returns

30 days money back guarantee

Reliable Quality

Offered in the country of usage

100% Secure Checkout

Bank Transfer / MasterCard / Visa

Enquiry Cart
Enquiry Cart ×
Loading....